Power Pony orders are fulfilled within 24 hours of placement. All orders are shipped via UPS Ground and typically take 3 to 7 business days to arrive based on distance from our warehouse. If an email is provided, customers will receive a shipment confirmation with a tracking number once the order has been labeled for shipment. Questions on shipping and delivery times should be directed to firstname.lastname@example.org.
Power Pony can ship to most addresses in the United States. Note that there are some restrictions that may apply. Please check out our shipping restrictions below.
Please double check your address for accuracy when ordering from powerpony.com. An incorrectly entered addresses can delay or prevent shipment.
When you place an order with powerpony.com we will estimate shipping and delivery dates. Note that these dates are approximate and can change based on circumstances beyond our control. Once your package has been picked-up by the carrier you can obtain delivery information directly from them – see Tracking Your Package below.
After you place an order on powerpony.com, your order will generally take 24 hours to leave our warehouse. Warehouse operational hours are Monday – Friday excluding holidays. Orders placed on Friday, Saturday or Sunday will generally leave our warehouse Monday, the first business day of the week.
Shipping costs will depend on the shipping option that you choose and the weight and dimensions of the item(s) you have purchased. If you purchase multiple items they will be shipped together.
Tracking Your Package
Using the tracking number provided in your order confirmation e-mail you can check the status of your delivery with the carrier. Please see our shipping restrictions below for more information.
Powerpony.com cannot accept product or product part orders being shipped to Canada or US Territories. We apologize for the inconvenience.
Power Pony cannot ship to a U.S. Postal Service post office box. Please provide an actual street address.
Power Pony cannot ship to APO/FPO addresses.